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	You are here: Home > FAQs > Ordering and Shipping FAQs Ordering and Shipping FAQs How long does it take for treatments to reach? I got disconnected from the Internet before I finished ordering... I don't know if my order got through... When do you charge my credit card? How much does shipping cost? Where do you ship the treatments from? How long does it take to ship a treatment once the order has been made? How do I get a custom herbal treatment for myself/ my animal? How long does it take for treatments to reach? Delivery time to the USA averages 6 - 8 working days and to Europe slightly more. Delivery in Australia is 2 - 5 days depending on the State to which the orders are sent. We do fill in a customs declaration and it will say that the contents are animal herbal treatments and it will be marked from: Bathurst Traditional Medicine Centre, 221 George Street, Bathurst NSW 2797, Australia. I got disconnected from the Internet before I finished ordering... You will have to order again at http://www.Herbal-Treatments.com/order.html. If it makes you feel comfortable, you could also email sales@herbal-treatments.com to cancel your previous/ incomplete order. I don't know if my order got through... Email sales@herbal-treatments.com for a confirmation. When do you charge my credit card? Your card is charged just before the treatments you ordered are posted out. How much does shipping cost? The exact charge varies depending on the weight and size of the package and in total is normally less than 20% of the value of the order for clients in North America and Europe and less than 10% of the value of the order for clients in Australia. Please note that charges for export orders may vary by a tiny amount up or down as the actual charges are made in Australian Dollars at the published daily exchange rate which we use for your shipment. Due to currency fluctuations this rate may differ from the rate your credit card supplier uses to convert the charges back to US$ , Euros or Yen for example. These small differences are out of our control, they should be no more than a tiny percentage at most, and they are just as likely to go in your favor as in ours. Where do you ship the treatments from? The treatments are shipped from: Bathurst Traditional Medicine Centre, 221 George Street, Bathurst NSW 2797, Australia. How long does it take to ship a treatment once the order has been made? They are usually shipped the same day. How do I get a custom herbal treatment for myself/ my animal? For your animal, use the Contact Us page to email Robert asking for a custom treatment. For yourself, sign up for the Online Full Health Consultation with Robert and Robert will make you a Herbal Treatment to suit your individual needs. Send This Page To A Friend Disclaimer | Privacy Policy | Contact Us | SiteMap © 2000-2007 Robert McDowell's Herbal Treatments. All Rights Reserved.

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